{"id":148,"date":"2020-03-26T01:54:11","date_gmt":"2020-03-26T01:54:11","guid":{"rendered":"https:\/\/demosites.io\/rokophoto-gb\/?page_id=148"},"modified":"2025-12-09T16:33:16","modified_gmt":"2025-12-09T08:33:16","slug":"98ee9-contact","status":"publish","type":"page","link":"https:\/\/mininqqui.com\/index.php\/98ee9-contact\/","title":{"rendered":"Technical support"},"content":{"rendered":"\n<div id=\"wp-block-themeisle-blocks-advanced-columns-d4934908\" class=\"wp-block-themeisle-blocks-advanced-columns alignfull has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-unset has-light-bg\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"wp-block-themeisle-blocks-advanced-columns-separators top\"><svg id=\"bigTriangle\" fill=\"#000000\" viewBox=\"0 0 100 100\" width=\"100%\" height=\"100\" preserveAspectRatio=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"\"><path d=\"M0 0 L50 100 L100 0 Z\"><\/path><\/svg><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-503e44cc\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h2 id=\"wp-block-themeisle-blocks-advanced-heading-18846dc9\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-18846dc9 has-light-bg\">Technical support<\/h2>\n\n\n\n<p><strong>1. What if I can&#8217;t open the website?<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Please check whether the network connection is working properly, or try to clear your browser cache and refresh the page.<\/p>\n\n\n\n<p><strong>2. Amazon product image capture update rules?<\/strong><strong><\/strong><\/p>\n\n\n\n<p>The system crawls and updates once every night.<\/p>\n\n\n\n<p>Grab rules:<\/p>\n\n\n\n<p>a. Products that have been uploaded and have been created but have no drawings.<\/p>\n\n\n\n<p>b. Products with altered drawings in the last 10 days.<\/p>\n\n\n\n<p><strong>3. FBA retest, why hasn&#8217;t the profit rate changed?<\/strong><strong><\/strong><\/p>\n\n\n\n<p>After the retest, Amazon will have a new order for delivery, and the delivery will be the FBA fee after the retest, and the profit rate will be updated.<\/p>\n\n\n\n<p><strong>4. What should I do if I encounter an error message when creating an SBV advertisement?<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Generally, this situation is caused by the wrong video format. Please check whether the video format is correct one by one.<\/p>\n\n\n\n<p><strong>5. Why can&#8217;t the product be advertised?<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Products in restricted status cannot be created, so you can remove the restrictions first.<\/p>\n\n\n\n<p><strong>6. How often does the advertising system synchronize?<\/strong><strong><\/strong><\/p>\n\n\n\n<p>The advertising system synchronizes Amazon background advertising data twice a day:<\/p>\n\n\n\n<p>&#8211; Morning: 7:00-9:00;<\/p>\n\n\n\n<p>&#8211; Afternoon: 18:00-20:00.<\/p>\n\n\n\n<p><strong>7. Is the page garbled?<\/strong><strong><\/strong><\/p>\n\n\n\n<p>You have used the translation function of Google browser, so just translate it back.<\/p>\n\n\n\n<p><strong>8. What if the connection is broken?<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Maybe the key has expired. You need to regenerate a new key and connect it.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-2dc1e350\" class=\"wp-block-themeisle-blocks-advanced-columns alignfull has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-b90d3609\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<figure class=\"wp-block-pullquote\"><blockquote><p><strong>Technical support<\/strong><strong><\/strong><\/p><\/blockquote><\/figure>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"d54pggmwary80e5ad8j3","footnotes":""},"class_list":["post-148","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mininqqui.com\/index.php\/wp-json\/wp\/v2\/pages\/148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mininqqui.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mininqqui.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mininqqui.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mininqqui.com\/index.php\/wp-json\/wp\/v2\/comments?post=148"}],"version-history":[{"count":7,"href":"https:\/\/mininqqui.com\/index.php\/wp-json\/wp\/v2\/pages\/148\/revisions"}],"predecessor-version":[{"id":290,"href":"https:\/\/mininqqui.com\/index.php\/wp-json\/wp\/v2\/pages\/148\/revisions\/290"}],"wp:attachment":[{"href":"https:\/\/mininqqui.com\/index.php\/wp-json\/wp\/v2\/media?parent=148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}