News

Use the third-party apps in the sales partner app store to grow your business.

We have published new resources in the Sales Partner App Store to help you discover Amazon-approved third-party applications to simplify and develop your business.

On average, the sales of sellers who use third-party apps in the sales partner app store have increased by 10%.

These resources highlight various applications that can help you optimize product information, speed up Amazon logistics or seller self-delivery, and automate inventory and order management. You can learn more about these resources and help determine the solution that is most suitable for your business.

Go to the sales partner app store to view resources and discover third-party apps.

New option for reporting picture problems on product details page

According to the most common requests submitted by sellers, we will introduce new options to help you report the problems with the pictures on the product details page more easily.

When you report a product information picture problem in the seller platform, you will soon have two new options to choose from:

The “Remove Pictures” option allows you to report pictures on the details page that do not meet the requirements of the Amazon product guide.

The option “Controvert the main picture on the details page” allows you to submit a questionnaire so that we can investigate why your picture is not displayed on the details page.

With these new options, our sales partner support team can quickly and accurately investigate and solve problems related to pictures.

Amazon will increase FBA fees during the year-end shopping season.

Amazon recently announced that it will increase the cost of sellers using its Amazon logistics and distribution service during the year-end shopping season. The annual holiday peak delivery fee of Amazon Logistics (FBA) will be applied from October 15th, 2023 to January 14th, 2024.

Amazon told the seller: “This seasonal fee is similar to that charged by other major carriers, and covers the increased performance and transportation operation costs during the busy holiday shopping season. To some extent, this makes sense-we are still waiting for the US Postal Service to announce whether it will impose a holiday surcharge this year, which will be the fourth consecutive year. “

Holiday peak delivery fee will be applied to American FBA, Canadian FBA, FBA long-distance delivery and multi-channel delivery (MCF) goods, except for American FBA goods whose price is less than $10.

When answering the seller’s question, Amazon said that the fee reflects the economy of providing fulfillment services to the seller, and said: “Our goal is to provide a stable and predictable sales environment, and only introduce new rates when absolutely necessary.”

Amazon launched AI to generate comment summaries, embracing the new era of e-commerce.

Amazon officially announced the launch of product review summary function based on generative artificial intelligence. This new feature can be regarded as another historic breakthrough made by Amazon in user comments. As Vaughn Schermerhorn, director of Amazon’s community shopping, said: “We want to make it easier for customers to understand the common theme in the comments, and with the latest progress in generating artificial intelligence, we believe that we have the technical means to meet such customer needs.”

The new function mainly uses AI technology to summarize buyers’ comments on goods. After that, the summarized comments generated by AI will be presented in the form of “short summary” on the product details page, which will focus on the characteristics of goods and the buyer’s feelings frequently appearing in written comments, so as to help consumers find and buy suitable products more time-saving and labor-saving.